Account-Related Questions

How is my account privacy protected?

Rest assured, 789PK is the sole custodian of your personal information. We will not share, disclose, or sell your information to any third party. All personal data will be securely destroyed when it is no longer needed.

When registering an account

Once your username is submitted, it cannot be changed. Please select a username that is easy to remember and offers a high level of security. Be sure to keep it safe. The initial password provided is not secure, so please update your password immediately after logging in.

Data Notes

When linking personal bank information, you can bind up to five bank cards with different account numbers. However, the cardholder’s name must be the same across all cards, and once the name is registered, it cannot be changed. Please keep this in mind.

How to ensure account security

After receiving your account for the first time, please modify the initial login password and set a secure fund password. It is important to update your password regularly and link the bank account information needed for deposits or withdrawals. Keep your login and fund passwords secure, and never share them or any confidential account information with anyone. Regularly check your computer’s security to prevent viruses and malware from compromising your account.

Forgot my password

If you forget your password, contact our online customer service team to reset it by providing the necessary information. Remember not to share your personal information with others.